PRIVACY POLICY


Company: Synoro Group LLP (Registered in England & Wales)
Company No.: OC458688
Contact Email: contact@synorogroup.co.site

1. Introduction

J SRI K LIMITED (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information.

2. What Data We Collect

We may collect the following information when you visit our website or purchase from us:

  • Personal Identifiers (name, email, phone number, billing address)

  • Order & Transaction Data (product purchased, payment confirmation details)

  • Technical Data (IP address, device type, browser type)

  • Marketing & Communication Preferences

3. How We Use Your Information

We use your data to:

  • Process and deliver your purchase or service access

  • Provide customer support and order confirmations

  • Send service notifications or important updates

  • Improve website performance and security

  • (Only if you opt in) send marketing or educational content

We do not sell or share your personal data with unrelated third parties.

4. Legal Basis for Processing (UK GDPR)

We process your data under the following lawful bases:

  • Contractual necessity — to deliver your order or service

  • Legitimate interest — for fraud prevention or performance monitoring

  • Consent — only when you opt in to marketing communications

5. Data Storage & Security

Your data is securely stored using encrypted systems and security measures.
We do not directly store or process payment card details — all payments are handled by secure PCI-compliant processors such as Stripe or Paysera.

6. Data Retention

We retain customer order data for up to 6 years to comply with UK tax and accounting regulations.
Marketing data is retained until you unsubscribe or request deletion.

7. Your Data Rights (UK & EU GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing at any time

  • Request portability of your data

To exercise your rights, contact contact@synorogroup.co.site

8. Cookies & Tracking

We may use cookies for website functionality, analytics, and performance improvement.
You can disable cookies in your browser settings at any time.

9. Changes to This Policy

We may update this policy to remain compliant with regulations.
The latest version will always be available on this website.

10. Contact Us

For privacy questions or data requests, contact:
📩 contact@synorogroup.co.site